Bio

Susan Harnett has been a mentor to digital startups and mentor at the FinTech Innovation Lab, sponsored by Partnership Fund for New York City and Accenture since 2015. Ms. Harnett is also the cofounder of two startups, Juntos and EqualFuture Corp. and a National Association of Corporate Directors Governance Fellow. From 2012-2015, she was COO of North America for QBE Insurance Group Limited and from 2001-2012, she held four key positions at Citigroup: President of Local Consumer Lending, Head of Global Business Performance, CEO of Citibank Germany, and Head of Retail Banking/Deputy CEO of Citibank EMEA. Ms. Harnett served as an independent director for First Niagara Financial Group from 2015 until its acquisition by KeyCorp in 2016. She has also served on the Boards of QBE Insurance, CitiFinancial, CitiGermany and Visa Canada and is currently on the board of directors of OFG Bancorp. Ms. Harnett joined the Extra Space Storage board in July 2023, prior to that she served on the Life Storage board since 2021. Ms. Harnett was Chair of Citi’s Management Board in Germany and of the Global Perspectives Advisory Group of Marquette University College of Business. She holds a Bachelor's degree from Marquette University, an Executive MBA degree from Northwestern University's Kellogg Graduate School of Management, and a Board Leadership Fellow from the National Association of Corporate Directors.